Welcome to Maximas Shop (“we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website maximasshop.com and the purchase of premium perennials, gardening essentials, and related products from our curated selection.
By accessing our site or making a purchase, you agree to be bound by these Terms. We combine horticultural expertise with global shipping solutions to bring exceptional plants to gardening enthusiasts worldwide.
1. Website Use and Intellectual Property
1.1 Authorized Use
Our website is designed for gardening enthusiasts, professional horticulturists, and nature lovers seeking premium plants and gardening accessories. You agree to use our site only for lawful purposes related to plant purchases and gardening information.
1.2 Intellectual Property
All content on our site, including plant descriptions, photographs, and cultivation advice, is our exclusive property or licensed to us. You may not reproduce, distribute, or create derivative works without our express written permission.
1.3 User Responsibilities
You agree to:
- Provide accurate account information
- Not use our site for any illegal or unauthorized purpose
- Not interfere with the site’s security features
- Comply with all applicable laws regarding plant importation in your region
2. Products and Services
2.1 Product Descriptions
We take pride in offering carefully selected perennials including Actaea, Agastache, Allium, and other premium varieties. While we strive for accuracy in descriptions and photographs, natural variations in plants may occur.
2.2 Product Availability
Our inventory changes seasonally. We reserve the right to limit quantities and discontinue products without notice. If an item becomes unavailable after ordering, we will notify you promptly.
2.3 Horticultural Advice
Any cultivation advice provided is for general informational purposes. Growing conditions vary, and we cannot guarantee specific results with your plants.
3. Ordering and Payment
3.1 Order Acceptance
Your order represents an offer to purchase which we accept by sending a confirmation email. We reserve the right to refuse any order for reasons including but not limited to:
- Product unavailability
- Suspected fraudulent activity
- Shipping restrictions to your location
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. You represent that your payment information is accurate and authorized.
3.3 Pricing
Prices are in US dollars and subject to change without notice. You are responsible for any taxes or customs duties applicable in your region.
4. Shipping and Delivery
4.1 Processing Time
Our gardening specialists carefully prepare each order within 1-2 business days (up to 3 days during peak seasons).
4.2 Shipping Options
We offer:
- Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days with tracking and insurance
- Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days with basic tracking
4.3 Delivery Restrictions
We currently cannot ship to certain Asian countries and remote regions. You are responsible for confirming your location’s plant import regulations.
4.4 Delivery Issues
You must inspect shipments immediately upon arrival. Report any transit damage within 48 hours to qualify for replacement.
5. Returns and Refunds
5.1 Return Policy
Due to their perishable nature, live plants cannot be returned unless damaged or incorrect. We accept returns within 15 days of delivery for:
- Non-perishable gardening accessories (e.g., Berry Boxes)
- Unopened plant care products
- Undamaged antique gardening tools in original condition
5.2 Return Process
To initiate a return:
- Email [email protected] within 15 days with order details and photos
- Wait for our authorization and instructions
- Ship items securely with original documentation
Customers are responsible for return shipping costs unless the error was ours.
5.3 Refunds
Approved refunds are processed within 5 business days to your original payment method, appearing in 7-10 business days.
6. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for any indirect, incidental, or consequential damages arising from plant cultivation or site use
- Our total liability for any claim related to our products or services is limited to the purchase price paid
- We are not responsible for plants damaged due to improper care after delivery
7. General Provisions
7.1 Governing Law
These Terms are governed by the laws of the State of Alabama, USA.
7.2 Changes to Terms
We may update these Terms periodically. Continued use after changes constitutes acceptance.
7.3 Contact Information
Maximas Shop
5470 Atlanta Highway
Montgomery, US 36109
Email: [email protected]
Phone: (555) 123-4567
We appreciate your trust in Maximas Shop for your gardening needs. Our policies grow and evolve along with our nursery – please check back for updates.
